Legal Assistant/Case Manager

Personal Injury (MVA) – Legal Assistant/Case Manager

Desired: The ideal candidate can wear every hat in the closet and make things happen. You’re all about tenacity, versatility and grit. You understand the big picture but can instantly zoom in to even the smallest details to solve problems and create success. You are NOT looking for a boring and easy job, and you put 110% in everything you do. You are disciplined and don’t settle for anything less than perfection. You thrive in a growing, changing and ever evolving atmosphere. You want to be apart of a strong culture and work well with innovation and you are not afraid of A.I. You accept criticism well to constantly improve your skills and abilities.

Who we are: Our personal injury firm is constantly growing, and we want you to join our work family and grow with us. Our company culture is important, we offer a drama free working environment. We are a close-knit work family and often have company events, retreats, lunches, dinners, boat days, etc. to show our employees how we value and appreciate them.

What we do: Our Mission is to empower our community by providing client focused service, one car crash at a time. We help our (injured) clients find medical care and we work with insurance adjusters to get our clients compensated for their medical bills and injuries. Insurance companies are corporate giants that we sometimes have to fight with to get justice for our clients. If you can serve up a good argument, you’re going to love this job!


  • Drafting contingency fee agreement for services and medical releases for client records
  • Create virtual and physical files for every signed case
  • Conduct intake interviews with clients to obtain information for case file
  • Open up claim with insurance carriers, locate adjuster and contact info
  • Draft and send representation letters to auto insurance adjuster, health insurance company and medical providers
  • Follow protocols to obtain policy limits from defendant’s carrier
  • Send welcome letter to new clients
  • Send drop letters to rejected or “dropped” clients; withdrawal letters to insurance company
  • Work with client to locate and schedule treatment
  • Verify client treatment compliance, by conducting treatment status updates and balance verification
  • Care call to client every 20-35 days
  • Request, and follow up, to obtain, review, and “clean” medical records
  • Obtain & review police reports, witness statements, and photos
  • Obtain property damage estimate & photos
  • Tracking of case costs
  • Obtain PIP liens, health insurance liens, and provider liens
  • Draft Demand letter with attachments
  • Draft settlement memos
  • Attend morning team meeting
  • Attend weekly staff meeting


  • Job holders are guided by general procedures and professional norms, with periodic checks on accuracy, quality, and timeliness of outcomes.
  • Must find solutions to modestly technical or operational problems; once problem is identified, solutions generally can be resolved using conventional or standard procedures.
  • Schedule is Monday-Friday from 9:00am-5:00pm with a 30-minute lunch break.
  • Salary for this position is based on experience. A contract shall reflect the terms of wage and any additional benefits such as vacation pay, sick pay, and health benefits.

This Company Describes Its Culture as:

  • Team-oriented — cooperative and collaborative


  • Monday to Friday
  • 8 hour shift

This Job Is Ideal for Someone Who Is:

  • Dependable — more reliable than spontaneous
  • High stress tolerance — thrives in a high-pressure environment

Job Type: Full-time

Salary: DOE

Expected hours: 40 per week


  • Volunteer Paid Time Off
  • Paid Sick Time
  • Paid Vacation Time
  • Dental insurance
  • Disability insurance
  • Vision insurance
  • Flexible spending account
  • Free parking
  • Health insurance
  • Health savings account
  • Life insurance
  • Opportunities for advancement
  • 401(k)

Travel requirement: No travel


  • Microsoft Word and Outlook: 1 year (Required)
  • Legal Assistant: 1 year (Required)
  • Legal case management: 1 year (Required)

Language: English (Required)

Work Location: In person